How long does a typical valeting service take?
The duration of our services depends on the type of package you choose. Basic washes typically take 1-2 hours, while full detailing services can take 3-5 hours or longer for larger vehicles.
Do you operate in my area?
We operate in Elgin and surrounding areas, covering from Buckie and Keith over to Ballindalloch and Nairn. If you’re unsure whether we cover your location, please contact us, and we can confirm if we can service you.
Can I book an appointment online?
Yes, we have a simple online booking system. Just visit our booking page, provide the details about your car, and let us know if you have any specific requests. Don’t forget to fill in your contact information, and we’ll be in touch to arrange a convenient time.
What if it rains on the day of my appointment?
If rain is forecasted, we will assess the situation and may need to reschedule to ensure the best results. We will contact you in advance if any changes need to be made.
Do I need to be present during the service?
It’s not necessary for you to be present during the service. You can provide access to your vehicle through a key drop-off or access instructions, and we will take care of the rest.
What payment methods do you accept?
We accept bank transfers and cash. All payment options will be confirmed at the time of booking.
Are your services guaranteed?
Yes, we stand by our work. If you are not satisfied with the service provided, please let us know within 24 hours, and we will do our best to resolve any issues.
Do you offer a referral/reward scheme?
Yes! When a new customer comes to us via your recommendation, you both receive £10 off your next service. Additionally, our maintenance program members receive discounted rates on our other services, as well as priority booking, allowing them to schedule appointments well in advance.